Retail Director

Sales · Manchester, Manchester
Department Sales
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor

The Opportunity 

Peak are a Decision Intelligence company - we are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company - one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & 3 star accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years; to launch and lead a new category of technology (Decision Intelligence), expand our operations and create the best working culture possible. 

You will have the opportunity to define and own our global go to market strategies within the Retail sector inside one of the world's most exciting tech companies. 

You will be part of a team that continually asks “how can we 10x?” and will be given the freedom to think big and challenge all other go to market models you have known before, all whilst having the opportunity to make a huge difference to how Peak scales across the globe.

Purpose of the Role 

Establish Peak as the market leader in Decision Intelligence within the Retail sector.

The core responsibilities will be:

  • Create the commercial strategy to enable Peak to scale to IPO + beyond by being the market leader in Decision Intelligence within your sectors.
  • Own our Retail Go To Market globally.
  • Work with Gartner and other analyst firms to gain market intelligence and amplify our Retail GTM with them.
  • Be the spokesperson and thought leader for Peak in Retail, speaking at events, webinars, authoring blog and social media posts.
  • Use your network within the sectors to help the Peak sales teams build new relationships.
  • Provide input into our product roadmap to meet the needs of our current and future customers within your sectors.
  • You will be measured against net $ ARR growth. This means new sales in your sectors minus customer churn, this is the ultimate measure of success.

Personal Skills 

Open - ability to talk through challenging situations with customers, partners and the Peak team and always call it as it is. Plus don’t be afraid to admit you don’t have all the answers when the time occurs.

Driven - You strive to be great in everything you do, from constantly building valuable customer networks to exceeding ARR.

Curious - you have the ability to dig deep and understand market dynamics and customer challenges in order to drive valuable outcomes. Keep asking “how can we 10x?”

Smart - ability to think differently and challenge the status quo to ensure you and your team can deliver transformational results.

Responsible - Lead by example, set new standards for the whole company

We are looking for someone with:

  • Seasoned experience of working within the Retail sectors. Ideally for a globally recognised brand.
  • Extensive knowledge of eCommerce, Merchandising and Supply Chain in the retail/brand sector
  • Great communication skills who is used to leading a cross functional team to drive financial improvements.
  • An existing network within the sectors which can enable Peak to grow our market share and thought leadership position.
  • Experience of owning go to market strategies which resulted in the growth of market share.
  • The ability to work at pace whilst delivering great not good outputs.
  • Out of the box thinking hard wired as part of their DNA as we are constantly challenging ourselves to "Do Great" for our customers and our team.
  • The ability to create amazing strategies and help others including SMEs deliver upon your strategy which will result in revenue growth and improved customer satisfaction within your sectors.
  • A highly analytical approach to solving business problems and is familiar with analytics / planning and cloud based technologies.
  • An appetite to become the global voice of Peak in Retail.


  • Opportunity to make a large impact in a fast-growing company with global ambitions and influence Peak’s early success in entering the global market.
  • Share options / Equity in Peak - Peak is our company, Peak is your company.
  • Flexible culture - Hybrid working model (Clubhouse/Home) and flexible hours with work life balance in mind.
  • 33 days annual leave, inclusive of bank holidays, rising with each year of service up to 38 days. 
  • Family leave benefits, including a world class maternity pay policy (more details here).
  • A fantastic working environment with open communication channels, autonomous high performance culture and a truly collaborative style.
  • Opportunity to work from anywhere in the world for 1 month of the year, after one years service.
  • Mental and physical health support through a variety of channels, e.g., Headspace and Spill app subscriptions, online yoga/boxing/HIIT classes, regular team days and social activities.
  • Cycle to work initiative and public transport season ticket loans.
  • Working with cutting edge tech - you will develop skills and experience essential in the modern economy.
  • Learn from like minded & talented team members across multiple disciplines.
  • Opportunity to develop in various areas that you may take an interest in as part of your personal development. 

Inclusion and Diversity at Peak

Our mission at Peak is to help businesses do great things with AI - we are the innovators, the disruptors and the gamechangers.  

Diverse and inclusive companies will drive the fourth industrial revolution - and we will lead from the front. 

Over the next 5 years, we need more than words to create a stronger company and a fairer society, which is why Peak is committed to not only creating an amazing place to work, but a diverse and inclusive one too.

We want to create awesome teams and leadership, where everyone can bring their authentic selves to work and their ideas to solve the complex problems for the companies and the communities we serve.

About Peak

Founded in Manchester in 2015 by Richard Potter, David Leitch and Atul Sharma, Peak is on a mission to change the way the world works. We have offices in Manchester, London, Jaipur and Brisbane. Our decision intelligence platform provides businesses all over the world with AI-powered solutions that drive commercial outcomes. 

Connecting data sets from across an organisation to provide predictive insight and recommended actions, the Peak platform directs fast and effective decision making. It is used by leading brands including Nike, Pepisco, KFC, Sika and PrettyLittleThing. 

In August 2021, Peak announced a $75m Series C funding round led by SoftBank’s Vision Fund II. We have grown significantly over the last three years, and now number over 200 people globally. This year Peak received a Best Companies 3-star accreditation, which recognizes extraordinary levels of employee engagement and was ranked by The Sunday Times as one of the Best 100 Companies to Work For in 2020 and 2021. 

Thank You

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  • Location
    Manchester, Manchester
  • Department
  • Employment Type
  • Minimum Experience
    Senior Manager/Supervisor