Learning Experience Designer

People · Manchester, Manchester
Department People
Employment Type Full-Time
Minimum Experience Mid-level

Inclusion and Diversity at Peak

Our mission at Peak is to help businesses do great things with AI - we are the innovators, the disruptors and the gamechangers.  

Diverse and inclusive companies will drive the fourth industrial revolution - and we will lead from the front. 

Over the next 5 years, we need more than words to create a stronger company and a fairer society, which is why Peak are committed to not only creating an amazing place to work, but a diverse and inclusive one too.

We want to create awesome teams and leadership, where everyone can bring their authentic selves to work and their ideas to solve the complex problems for the companies and the communities we serve.

The Opportunity 

Peak are the Decision Intelligence company. We are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company. One where we truly value our people & culture, and strive to make Peak an amazing and diverse place to work. Our recent Best Companies award & 3 star accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years; to launch and lead a new category of technology (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the People team, as we start the next stage of our global growth. 

The Purpose

Who says greatness is for the few? It’s in all of us. With the right tools we believe we are limitless...superhumans with our own unique superpowers! As a Learning Experience Designer at Peak you will enable the world class development of Peak Superhumans through designing highly engaging and interactive learning experiences, giving team members the tools they need to achieve that ‘Peak feeling’ - the high when you reach new heights

Learning at Peak: Leaps, no bounds

The Role

In this role you will be part of something incredible, taking Peak to the next level as we build a world leading L&D department with the opportunity to work as part of a truly connected People team (L&D, Talent & People).

There is opportunity to own and shape the learning design approach and tools used at Peak as we start to grow the function globally, and freedom to be innovative and creative, shaping and defining your own role and focusing on your own growth and development as we scale.

You will be able to add real value to team members and the wider company by being involved in key business initiatives from the outset, using your expertise to drive critical projects whilst working at a company that prioritises people over everything else, with a huge focus on keeping our culture great as we scale 

Key Responsibilities:

  • Work with internal stakeholders to scope learning outcomes, design content and develop our learning plans
  • Maintain a deep understanding of what it means to be Peak, our culture, values and business and develop learning experiences that help team members leverage these tools to achieve their objectives
  • Design, build and help facilitate train-the-trainer knowledge transfer sessions for new programs as required, and support facilitators
  • Work with subject matter experts and use instructional design principles to script, storyboard and deploy effective blended learning solutions (classroom and digital)
  • Use data gathered from stakeholders across the business to design data driven learning solutions
  • Utilise tools for course design and development and adhere to brand guides and quality standards for unified and consistent learning experience
  • Facilitate on occasion key learning programs in either a physical classroom or virtual setting, including the launch of any pilot programs
  • Be responsible for auditing and updating all learning materials related to business areas supported, as well as general L&D materials
  • Support the other areas of the wider People team (Talent & People) in creating content, videos and collateral
  • Keep up to date of new developments in the future of learning, learning experience design, and learning analytics through continuous research

Personal skills:

  • Open - Open to new ideas and ways of working, embraces a feedback culture and is a true champion of change 
  • Driven - Has a real passion for learning, helping others develop and delivering learning solutions of the highest quality
  • Curious - The ability to be creative and innovative when designing learning solutions, has the drive to want to try something new and exciting
  • Smart - Able to suggest and implement great solutions with stakeholders, to be a SME on learning experience design
  • Responsible - Trusted to deliver on time, manage priorities and be accountable for results

Required experience:

  • Ability to engage with stakeholders and scope multiple learning requirements
  • Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals
  • Experience with Authoring Tools (e.g. Articulate Storyline, Premiere Pro, Photoshop) and working with a Learning Management System (LMS)
  • Previous experience storyboarding, scripting and developing solutions with experience designing learning paths and resources
  • Previous experience in training and facilitation in a delivery role
  • The ability to prioritise requests in a fast paced work environment based on business and needs and manage own workload
  • Experience working in a learning environment and supporting cross-functional teams
  • The drive to be truly ‘learner focused’, putting the learner at the heart of all development initiatives


  • Opportunity to help scale Peak and make a large impact in a fast-growing company with global ambitions.
  • Competitive compensation package, share options, pension and generous holiday entitlement.
  • Working with cutting edge tech - you will develop skills and experience essential in the modern economy.
  • A fantastic working environment with open communication channels, flat hierarchy and a truly collaborative style.

About Peak

Peak is the pioneer of a new category of enterprise software, Decision Intelligence; the commercial application of AI to optimize business performance. Decision Intelligence allows companies to fulfill their potential, and grow revenues and profits. Peak’s platform is used by leading brands across industries such as retail, CPG, direct-to-consumer, construction and manufacturing. Peak’s customers include Nike, PepsiCo, KFC, PrettyLittleThing, Superdry and CJ Group. 

Peak has been named a Gartner ‘Cool Vendor’ for AI in retail, and was also named in The 10 Best Technology Companies to Work for 2021 with the Best Companies 3-star ‘World Class’ accreditation, which recognizes extraordinary levels of employee engagement. Peak is an Amazon Web Services (AWS) Retail Competency Partner and Machine Learning Competency Partner, and is ISO 27001 accredited.



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  • Location
    Manchester, Manchester
  • Department
  • Employment Type
  • Minimum Experience