Commercial Finance Manager

Customer Success · Manchester, Manchester
Department Customer Success
Employment Type Full-Time
Minimum Experience Experienced

The Opportunity 

Peak are a Decision Intelligence company - we are on a mission to help organisations use AI to make great commercial decisions, all the time. Just as importantly, we are also focused on building an amazing company - one where we truly value our people & culture, and strive to make an amazing and diverse place to work. Our recent Best Companies award & 3 star accreditation for being one of the top companies to work for is a testament to this.

We have ambitious plans over the coming years; to launch and lead a new category of technology (Decision Intelligence), expand our operations and create the best working culture possible. This is a great time to join Peak and the Customer Success team, as we start the next stage of our global growth. 

This position is a chance to join a high-achieving, customer-facing, output focussed team and work across a variety of industry verticals and sub-verticals to prove out value across a range of use cases.

The Purpose

To lead and share the responsibility to create business cases with our customers, improving conversion rate in the sales process and then ensuring high customer satisfaction and retention.

The Role

As the Commercial Finance Manager, you will work closely with industry vertical leads and Customer Success managers to create business cases that clearly demonstrate how Peak drives value through AI. As a SaaS business, identifying and proving value for our customers is critical. You will be a key enabler for this, enhancing our customer facing teams with your commercial mindset. 

Key Responsibilities:

  • You will work across multiple team engagements
  • Work with and support pre-sales teams to guide and deliver use-case pipeline
  • Work with Customer Success Managers to regularly audit progress of value delivery for each Peak customer
  • Liaise with industry vertical leads to monitor progress of pre-sales and existing customers value delivery
  • Run internal workshops to create consistent commercial up-skilling practise

Personal skills

Open - Ability to talk to challenging situations with customer teams while also celebrating the wins, small and large.

Straightforward -  You will be taking Peak to a new level of commercial mindset, humble and simple communication will be key to taking the wider teams along with you for the journey.

Driven - Take a diligent approach to exposing and proving the valuable detail in all customer engagements. Explore and help execute ‘the extra mile’ of value that Peak creates for customers.

Curious - Inquisitive desire to find and deliver value with customers, in times when they can’t always see it themselves.

Smart - Be better than our customers at this stuff. Be a thought-leader across Peak in proving value.

Responsible - Have the confidence to diplomatically lead and collaborate on a new level of culture in creating value for customers. Be willing to take the lead in internal and external conversations.

Required experience:

  • Accounting background
  • Strong system, data and analytical skills
  • Experience in embedding technical solutions in real world, trading environments
  • Experience in creating and presenting financial modelling of commercial deals to senior stakeholders. Often in non-financial teams.
  • Expert user in Excel
  • Entrepreneurial mindset with problem solving attitude
  • Experience in retail industry
  • Must be adaptable and have ability to work across variety of different projects/challenges
  • Self aware and keen to develop other Peak colleagues
  • Ability to work in face paced environment


  • Opportunity to help scale Peak and make a large impact in a fast-growing company with global ambitions.
  • Competitive compensation package, share options, pension and generous holiday entitlement.
  • Working with cutting edge tech - you will develop skills and experience essential in the modern economy.
  • A fantastic working environment with open communication channels, flat hierarchy and a truly collaborative style.

About Peak

In an age when becoming AI and data-driven is one of the most important things businesses must do, it can also be one of the most challenging. That’s where Peak comes in; our CODI system sits at the heart of our client’s businesses, enabling the rapid unification, modelling and - most importantly - use of data - helping decision makers make great commercial decisions, powered by AI. All supported by our world-class data science team.


Founded in 2014, Peak has grown rapidly, in line with the world’s fastest growing SaaS companies, winning numerous awards and attracted significant funding to support the company’s ongoing investment in machine learning and AI technologies. All to further our mission to become the world’s leading AI System business.


Headquartered in Manchester, Peak also has offices in London, Edinburgh, Jaipur and Brisbane. Our clients include some of the world's leading retailers, manufacturers and well-known brands alongside highly innovative and tech-savvy businesses. Peak is an Amazon Web Services (AWS) Partner, and holds Machine Learning Competency and Retail Competency status.


Find out a whole lot more on our website 

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  • Location
    Manchester, Manchester
  • Department
    Customer Success
  • Employment Type
  • Minimum Experience